Omni-Bot Development for Telegram, Max and Messengers
A bot that sells and serves: takes orders and payments, answers common questions and hands complex dialogs to an operator — in Telegram, Max and other messengers.
An omni-bot is a single scenario that runs in several messengers at once. You don't pay for building three different bots: orders, catalog, payments, notifications and support are configured once and launched in every channel you need.
We design dialogs as a funnel: from first touch to payment and repeat sales. Statistics flow into a single dashboard, and an operator can join a conversation at any moment — the client never notices the switch between bot and human.
Omni-bots
- Timeline
- from 2 weeks
- Price
- from 144 000 ₽
- Stack
- TypeScript, Node.js, Telegram Bot API
- Format
- Fixed price per scenario
What you get
- 01Scenarios for your taskMenus, catalogs, quizzes, calculators and step-by-step forms — bot logic is built around your sales process, not the other way around.
- 02Notifications and broadcastsAnnounce order status, remind about payments and win clients back with offers — messenger open rates beat email.
- 03PaymentsWe connect acquiring and receipts: the client pays without leaving the chat, and money and order statuses sync with your records automatically.
- 04Operator handoffOn tricky questions the bot invites a live employee, keeping the dialog history and the client's context.
- 05All channels at onceTelegram, Max and other messengers from one codebase: a scenario update applies everywhere at once.
- 06IntegrationsCRM, Google Sheets, databases, payment systems, marketplaces, AI models and internal APIs — the bot becomes part of your infrastructure, not a separate toy.
How we work
- 1
Analysis and planning
We map your client communication into a scenario: branches, buttons, operator handoffs.
- 2
Prototyping and design
We design dialogs and message copy, agree on tone and branch logic.
- 3
Development
We build the bot, connect channels, integrations and payments.
- 4
Testing
We test scenarios on real devices, covering edge cases and load.
- 5
Launch and support
We launch the bot and train your team on the operator panel and statistics.
Cost and timeline
Turnkey project
from144 000₽
The price depends on the number of scenarios, channels and integration depth — payments, CRM, exports.
Estimate my projectWhat is included
- Scenario design and message copy
- Bot for multiple messengers
- Operator panel and statistics
- Integrations: payments, CRM, notifications
Frequently asked questions
The primary channels are Telegram and Max. The omni-bot architecture lets you add new messengers without rewriting the scenario: a channel plugs in as a separate adapter.
Order an omni-bot
Describe the process you want to automate — we'll propose a bot scenario and estimate the timeline and price. The consultation is free.
- We reply within one business day
- First consultation and estimate are free
- We sign an NDA — your idea and data stay protected
Omni-bots
See also
- Web applicationFrontend, backend and launch in one project — a full product for your business
- Node.js backendAPIs, integrations, databases and background jobs
- CRM systemClients, sales pipelines, tasks and reports — built around your process
- Turnkey websiteBusiness cards, corporate websites and landing pages — from design to launch